| 1. |
Windows 2000 SP4/Windows XP/Windows 98se/Windows ME
Internet Explorer 6.0
DirectX 9.0c |
| 2. |
Ensure that your system has installed the latest Critical Updates from Windows Update. |
| 3. |
Ensure that your Internet Explorer Security settings have been set to Low (temporarily) or at least enable ActiveX control settings. |
| 4. |
If your system is using Symantec Internet Security Professional, ensure that it is disabled. |
| 5. |
Temporarily disable any Anti-Virus software that may be installed. |
| 6. |
Ensure that your system has installed the soundboard and VGA drivers. |